Return & Refund Policy

Last updated: 13 November 2026

At [Store Name], we want you to receive products that meet their description and are in good working condition.

Change-of-Mind Returns

We do not offer refunds, returns or exchanges for change of mind, accidental purchases, incorrect selections or products that are no longer wanted.

Faulty or Damaged Products

If your product arrives damaged, broken or defective, please contact us at mdaniel20021@gmail.com, preferably within 30 days of your purchase.

Include your order number, a description of the problem and, where possible, photographs showing the issue.

We will review your request and arrange an appropriate remedy in accordance with Australian Consumer Law.

Depending on the circumstances, this may include a repair, replacement or refund.

Refund Eligibility

Refunds are not offered for change of mind. However, remedies remain available where required by Australian Consumer Law, including where goods are faulty, materially different from their description or fail applicable consumer guarantees.

Products damaged through misuse or improper handling are not eligible for a refund where the damage was caused by that misuse.

Refund Processing

Approved refunds will be issued to the original payment method. The time taken for funds to appear depends on your payment provider.

Australian Consumer Law

Nothing in this policy excludes, restricts or modifies rights or remedies available under Australian Consumer Law.

Your statutory rights may continue beyond the 30-day reporting period mentioned above.

Contact

For return or refund enquiries, email mdaniel20021@gmail.com before sending any product back.