Shipping policy

Shipping Policy

Last updated: 13 November 2026

Thank you for shopping with [Store Name].

Delivery Timeframes

Our standard shipping timeframe is 3–12 business days from dispatch, with 12 business days being our normal maximum delivery target.

Business days exclude weekends and public holidays.

Shipping Costs

Shipping fees, if applicable, are displayed at checkout before you complete your purchase.

Order Processing

Orders are prepared for dispatch after payment confirmation. You will receive an order confirmation at the email address provided during checkout.

Where tracking is available, tracking information will be sent once your order has been dispatched.

Shipping Delays

We aim to meet our advertised delivery timeframes. Occasionally, unexpected courier delays, customs processing or other disruptions may affect delivery.

If your order has not arrived within 12 business days of dispatch, please contact us at mdaniel20021@gmail.com so we can investigate and arrange an appropriate resolution.

Nothing in this policy limits your rights where an order is not delivered within the agreed or legally required timeframe.

Incorrect Shipping Information

Customers are responsible for providing complete and accurate delivery information at checkout.

If you notice an error, please contact us as soon as possible. Address changes may not be possible after dispatch.

Missing or Damaged Deliveries

If your order arrives damaged, is missing items or cannot be located, email us with your order number and details of the issue.

We will investigate and provide an appropriate resolution in accordance with applicable consumer law.

Contact

For shipping questions or order assistance:

Email: mdaniel20021@gmail.com